Lead Business Analyst / Product Owner / AI Product Owner
Mikhaylo Ilyin
Former UI/UX Designer
- Kyiv, Ukraine
- Planned relocation: Spain
- Contact
- migoweb@gmail.com+38 (050) 077 7974WhatsApp / Telegram / Viber
Summary highlight
Professional Summary
Lead Business Analyst and Product Owner with strong enterprise B2B, discovery, requirements, delivery, UX, and AI-assisted product practices.
Lead Business Analyst and Product Owner with over 6 years of experience in product ownership and business analysis, supported by more than 15 years of background in UI/UX design, product discovery, and digital product development.
Experienced in leading the product side of discovery, shaping MVPs, defining requirements, managing backlogs, supporting Agile delivery teams, and launching web and mobile products for international customers. Worked with enterprise B2B products that currently serve tens of thousands of users across the US, Canada, France, the UK, Israel, and broader EU markets.
Combines product ownership, business analysis, UX thinking, and AI-assisted delivery practices. Strong at transforming unclear business ideas into structured product requirements, user stories, acceptance criteria, process flows, prototypes, product documentation, and delivery-ready backlog items.
Uses AI tools and custom agents to improve requirement quality, validate documentation, optimise user stories, support test case generation, monitor projects, automate processes, and improve delivery visibility.
Targeting Lead Business Analyst, Product Owner, AI Product Owner, and hybrid BA/PO roles in outsourcing companies, product companies, startups, FinTech, AI companies, iGaming companies, EU remote contracts, Spain remote contracts, and Valencia-area hybrid opportunities.
Personal Value Proposition
I bring together three perspectives that are rarely combined in one role: product ownership, business analysis, and UX thinking.
This allows me to understand business goals, shape product logic, communicate effectively with engineering teams, and keep the end-user experience visible during delivery. I enjoy working on complex products where business value, technical constraints, user experience, and delivery reality need to be balanced carefully.
My strongest area is turning uncertainty into a clear product direction: from discovery and R&D to structured requirements, backlog, delivery support, launch, and continuous improvement.
Key Achievements
- Successfully led the product side of discovery for two large international customers based in the US and France.
- Executed R&D, supported implementation, and launched an iOS and Android mobile application for small businesses and individual entrepreneurs in France, working with an international team across the UK, India, Ukraine, the US, and France. The product generates multi-million EUR revenue.
- Executed R&D, supported implementation, and launched web and mobile applications for an Israel-based customer providing security services for enterprise IT infrastructure.
- Participated in the migration of a 20+ year-old InsurTech product for a US-based customer with close to 100 million USD in revenue.
- Specified, together with three development teams, an additional income-generating project within six months. The project already generates over 1 million USD in revenue.
- Built MVP requirements, UX concept, and architecture documentation for Weblium, an AI-based site builder project for TemplateMonster. The product is currently estimated to generate over 7 million USD in annual revenue.
- Currently manages one of six development teams working on three major customer products, coordinating approximately 10 specialists across backend, frontend, QA, and QA automation.
- Experienced in managing and coordinating up to 3 development teams simultaneously, with more than 30 team members in total.
- For the past 8 years, focused exclusively on enterprise B2B products with tens of thousands of active users.
- Worked on products targeting international markets, including the US, Canada, France, the UK, Israel, and broader EU markets.
- Uses AI tools and custom agents to refine, validate, track, and optimise requirements, user stories, test cases, documentation, project monitoring, process automation, and alerting.
Product Scale and Delivery Environment
- Experienced in managing and coordinating up to 3 development teams simultaneously, with more than 30 team members in total.
- Currently manages one development team of approximately 10 specialists, including backend developers, frontend developers, QA engineers, and QA automation engineers.
- Experienced in working with external UI/UX design companies and distributed design teams.
- For the past 8 years, focused exclusively on enterprise B2B products with tens of thousands of active users.
- Worked on products targeting international markets, including the US, Canada, France, the UK, Israel, and broader EU markets.
- Experienced in working with international distributed teams across Ukraine, the UK, India, the US, France, and other locations.
- Worked closely with Solution Architects, Product Managers, SMEs, customer-side SMEs, business stakeholders, marketing teams, development teams, QA teams, DevOps, support teams, and external partners.
- Experienced in complex product discovery phases, R&D activities, MVP definition, backlog preparation, requirements specification, launch support, and post-launch product improvements.
- Worked on products in FinTech, InsurTech, iGaming, Forex, CRM, enterprise security, banking, aviation, logistics, SaaS, and eCommerce domains.
AI capabilities
AI Product Ownership and Artificial Intelligence
- Define and manage AI-powered product features from discovery through delivery, balancing business value, user needs, technical feasibility, risk, and operational considerations.
- Design AI-assisted solutions using LLMs, Retrieval-Augmented Generation, AI agents, workflow automation, and enterprise knowledge management approaches.
- Translate business requirements into AI solution architectures, including knowledge ingestion pipelines, vector databases, retrieval strategies, prompt orchestration, structured outputs, and human-in-the-loop workflows.
- Evaluate and select appropriate approaches for business problems, including traditional software, workflow automation, RAG, AI assistants, AI agents, and hybrid architectures.
- Design and optimise RAG-based solutions, including document ingestion, chunking strategies, embedding generation, vector search, document versioning, knowledge lifecycle management, and retrieval quality improvements.
- Define AI quality evaluation frameworks using human review, benchmark datasets, acceptance criteria quality metrics, user feedback analysis, and AI-assisted evaluation techniques.
- Analyse AI system behaviour, identify root causes of quality issues, hallucinations, retrieval problems, latency issues, and operational inefficiencies, and drive continuous improvement initiatives.
- Define AI product success metrics, quality indicators, and operational KPIs, including response quality, user adoption, latency, accuracy, user satisfaction, and cost efficiency.
- Design AI-powered requirements engineering solutions capable of generating product documentation, epics, user stories, acceptance criteria, dependencies, and test scenarios.
- Drive responsible AI adoption by assessing business risks, human oversight requirements, compliance considerations, auditability needs, and impacts of inaccurate AI-generated outputs.
AI-Assisted Product Ownership and Business Analysis
- Use AI tools to refine, validate, structure, and track product requirements.
- Draft, review, and optimise user stories, acceptance criteria, functional specifications, and test cases.
- Use AI to analyse documentation quality, identify gaps, improve consistency, and validate requirements against technical directions.
- Create and use AI agents for process automation, project monitoring, alerting, summarisation, and documentation review.
- Apply AI to improve backlog quality, requirement traceability, delivery visibility, and stakeholder communication.
- Use AI tools to accelerate product discovery, competitor analysis, feature ideation, and solution exploration.
Skills
Product and Business Analysis
- Product Ownership
- Business Analysis
- Product Discovery
- Requirements Gathering
- Requirements Management
- Stakeholder Management
- Backlog Management
- User Story Writing
- Acceptance Criteria Definition
- Functional Specification
- MVP Definition
- R&D Support
- Product Documentation
- Agile Delivery
- Scrum and Kanban
- Roadmap Support
- Prioritisation
- Process Analysis
- Cross-functional Team Collaboration
- Team Coordination
- Third-party Integration Analysis
- Product Demos
- Release Support
- Human-in-the-Loop Workflow Design
- Process Automation
UX
- UX Analysis
- UI/UX Design Background
- Clickable Prototyping
AI
- AI-assisted Requirements Analysis
- AI-assisted Documentation Review
- AI Agent Workflow Design
- AI Product Strategy
- RAG Solution Design
- LLM-based Product Discovery
- AI Quality Evaluation
Tools and technologies
Product, BA and Delivery Tools
- Jira
- Confluence
- Azure DevOps
- Miro
- Figma
- Axure
- Postman
- Swagger
- SQL
- MySQL
AI and Automation Tools
- ChatGPT
- Claude
- OpenAI Platform
- OpenRouter
- Codex
- Antigravity
- Kilo Code
- n8n
- Make
AI Technologies and Concepts
- Large Language Models
- Retrieval-Augmented Generation
- AI agents and agent workflows
- Prompt engineering
- Context engineering
- Vector databases, including Qdrant
- Embeddings and semantic search
- Knowledge base design
- AI evaluation and quality assessment
- Human-in-the-loop systems
- Workflow automation with n8n
- Structured AI outputs and JSON schemas
- AI-powered requirements engineering
- AI product strategy and solution selection
Hands-on Product Infrastructure and Personal Project Stack
- GitHub
- Vercel
- Supabase
- Clerk
- Upstash
- Qdrant
- Google Cloud Platform
- Next.js
- Runware
- Replicate
Design and Prototyping Tools
- Figma
- Axure RP
- UXPin
- Adobe Creative Suite
- Adobe Illustrator
- MindMeister
- Paper prototyping
Technologies Covered in Product Requirements and Technical Documentation
- REST APIs
- Microservices
- Cloud infrastructure
- Databases
- Authentication and authorisation
- Payment systems
- CRM platforms
- Admin panels
- Web applications
- iOS and Android applications
- Notification systems
- Analytics and reporting
- Data migration
- Legacy system modernisation
- Third-party service integrations
Certifications
Certified SAFe 4.6 Product Owner / Product Manager
Scaled Agile · 2019
Certified SAFe 4.6 POPM.
Education
Project Management
LABA · 2019
Completed a 1.5-month project management course covering core project management principles, practices, and delivery approaches. Achieved 171 out of 200 points by completing all homework assignments and passing five timed tests.
https://my.l-a-b-a.com/ru/certificate/5daec19e879c2Web Design
ILS - Hamburg · 2002 - 2005
Languages
Ukrainian
Native
Russian
Native
English
Upper-Intermediate
German
Upper-Intermediate
Professional experience
Lead Business Analyst / Product Owner
GlobalLogic Ukraine
May 2024 - PresentKyiv, Ukraine
- Business Analyst
- Product Owner
- FinTech
- Enterprise B2B
- Product Discovery
- Mobile Applications
- Integrations
- Jira
- Confluence
- AI tools
Context
- FinTech project under NDA. Enterprise B2B product environment with multiple development teams, international stakeholders, complex business logic, integrations, and product discovery activities.
- Currently managing one of six development teams working on three major customer products. The team includes approximately 10 specialists across backend, frontend, QA, and QA automation.
Responsibilities
- Lead business analysis and product ownership activities for a complex FinTech product under NDA.
- Manage and coordinate a development team of approximately 10 specialists across backend, frontend, QA, and QA automation.
- Work closely with business stakeholders, Product Managers, Solution Architects, SMEs, customer-side SMEs, developers, QA engineers, DevOps, designers, support teams, and other business analysts.
- Collect, clarify, analyse, and structure business requirements from multiple stakeholders.
- Translate business needs into epics, user stories, acceptance criteria, functional requirements, process flows, and delivery-ready backlog items.
- Own and maintain the product backlog in Jira, including backlog refinement, prioritisation, decomposition, and continuous updates.
- Support roadmap planning by helping stakeholders understand scope, dependencies, risks, delivery complexity, technical constraints, and business value.
- Facilitate requirement discussions, discovery sessions, refinements, planning meetings, reviews, retrospectives, demos, and product introductions.
- Collaborate with Solution Architects on high-level solution design, technical feasibility, dependencies, and implementation approach.
- Support third-party integration analysis, QA clarification, AI-assisted requirements work, interviews, onboarding, and team coordination.
Selected impact
- Successfully led the product side of discovery for a large France-based customer.
- Executed R&D, supported implementation, and launched an iOS and Android mobile application for small businesses and individual entrepreneurs in France.
- Worked with an international team across the UK, India, Ukraine, the US, and France.
- Contributed to a product that generates multi-million EUR revenue.
- Supported product delivery in a multi-team enterprise environment.
Senior Business Analyst / Product Owner
GlobalLogic Ukraine
November 2019 - May 2024Kyiv Metropolitan Area, Hybrid
- Business Analyst
- Product Owner
- FinTech
- InsurTech
- Enterprise Security
- Enterprise B2B
- Migration
- Web Applications
- Mobile Applications
- Integrations
- Jira
- Confluence
- AI tools
Context
- Long-term enterprise product development for international customers in FinTech, InsurTech, enterprise security, and related B2B domains.
- Products targeted markets including the US, France, Israel, and broader international markets.
Responsibilities
- Acted as a Senior Business Analyst and Product Owner for long-term enterprise B2B products.
- Worked with business owners, Product Managers, Solution Architects, SMEs, customer-side SMEs, development teams, QA teams, DevOps, support teams, and external partners.
- Gathered, documented, and clarified business and functional requirements.
- Created and maintained epics, user stories, tasks, acceptance criteria, functional specifications, and supporting documentation in Jira and Confluence.
- Facilitated backlog refinement, sprint planning, daily stand-ups, reviews, retrospectives, internal demos, and external product demonstrations.
- Helped prioritise backlog items based on business value, urgency, dependencies, effort, customer expectations, and stakeholder needs.
- Supported discovery and analysis of new product features, integrations, process improvements, migrations, and platform changes.
- Worked with external UI/UX design companies, third-party providers, development teams, QA teams, and AI tools for documentation and product analysis.
Selected impact
- Successfully led the product side of discovery for a large US-based customer.
- Executed R&D, supported implementation, and launched web and mobile applications for an Israel-based customer providing security services for enterprise IT infrastructure.
- Participated in the migration of a 20+ year-old InsurTech product for a US-based customer with close to 100 million USD in revenue.
- Specified, together with three development teams, an additional income-generating project within six months.
- The specified project already generates over 1 million USD in revenue.
- Worked on enterprise B2B products with tens of thousands of users.
Business Analyst / Product Owner
Newage IO
October 2018 - October 2019Kyiv, Ukraine
- Business Analyst
- Product Owner
- Forex
- CRM
- Operations
- Integrations
- Jira
- Confluence
Context
- CRM systems development for Forex-related business operations.
Responsibilities
- Gathered and analysed business requirements from stakeholders, business owners, operational teams, and product users.
- Conducted market and competitor research to identify product opportunities and improve CRM functionality.
- Defined product scope, business logic, user flows, functional requirements, and delivery priorities.
- Created and maintained the product backlog, including epics, user stories, tasks, acceptance criteria, and supporting documentation.
- Collaborated with development, QA, DevOps, design, support, and business teams and supported integration discussions and product demos.
Head of UI/UX
Newage IO
June 2016 - October 2018Kyiv, Ukraine
- UX Lead
- Product Discovery
- iGaming
- CRM
- Online Gambling Platform
- Back-office
- Confluence
- Figma
- Axure
Context
- Horizon CRM - in-house online gambling platform.
Responsibilities
- Led UI/UX activities for CRM and online gambling platform products.
- Gathered business and product requirements, conducted UX research, market research, competitor analysis, and user flow analysis.
- Designed product flows, wireframes, clickable prototypes, and CRM interface concepts.
- Created and improved UI/UX designs for complex back-office, CRM, and operational interfaces.
- Prepared product documentation, UX specifications, and design-related requirements in Confluence and supported MVP definition.
Remote UI/UX Designer
Ukrainian International Airlines
September 2016 - December 2018Remote / Kyiv, Ukraine
- UX Designer
- Aviation
- Flight Booking
- Online Check-in
- Web
- Mobile
- Prototyping
Context
- Online flight booking and online check-in web and mobile applications.
Responsibilities
- Designed user interfaces for online flight booking and online check-in experiences across web and mobile platforms.
- Gathered business requirements, clarified user journeys, conducted market research, and reviewed competing airline booking and check-in flows.
- Created clickable prototypes and UI layouts for search, booking, passenger details, payment, and check-in flows.
UX Architect / Project Manager - Contract
TemplateMonster / Weblium
February 2016 - June 2016Ukraine
- UX Architect
- Project Manager
- SaaS
- AI
- Website Builder
- MVP
- Product Discovery
- Axure RP
- MindMeister
- Paper prototyping
Context
- Weblium - AI-based online site builder.
Responsibilities
- Worked on the early product concept for Weblium, an AI-based online site builder.
- Conducted market research, analysed competing website builder products, gathered and structured product requirements.
- Built MVP requirements, helped define scope, created UX concept, documentation, architecture documentation, and clickable prototypes.
Selected impact
- Built MVP requirements, UX concept, and architecture documentation for Weblium.
- The product is currently estimated to generate over 7 million USD in annual revenue.
Senior UI/UX Expert
CustomerTimes
September 2014 - February 2016Kyiv, Ukraine
- UX Designer
- Logistics
- Enterprise
- Marketplace
- CRM
- Monitoring
- Document Workflow
- Directories
- Axure RP
- UXPin
- MindMeister
- Adobe Illustrator
- Redmine
Monitoring and geolocation services / Document workflow service for a railway company / Software complex for commodity and raw materials exchange / Luxury car rental service / Logistics application for medical equipment / Application for offline team games / Supplier directory for home improvements / Delivery, rental, and storage service for moving boxes
Responsibilities
- Designed user interfaces and UX flows for multiple enterprise and customer-facing products.
- Gathered and analysed business requirements, created wireframes, prototypes, interface concepts, and product flow diagrams.
- Worked on CRM systems, logistics tools, directories, document workflows, monitoring services, and marketplace-style products.
- Collaborated with project managers, developers, QA engineers, and business representatives.
UI/UX Designer / Team Lead
LLC Research and Education Center Innovative Solutions
April 2013 - September 2014Kyiv, Ukraine
- UX Designer
- Team Lead
- Finance
- Education
- Charity
- Web
- Mobile
- Payment Systems
- UXPin
- Axure RP
- MindMeister
- Adobe CS
- Jira
- HTML/CSS
- Bootstrap
Context
- Financial and educational IT projects.
Responsibilities
- Coordinated the work of the UI/UX department.
- Designed web and mobile interfaces for financial services, payment systems, educational products, and charity projects.
- Created clickable prototypes for web, iOS, iPad, and Android applications.
- Worked with stakeholders to gather requirements, define user flows, and support product teams with UI/UX specifications.
UI/UX Team Lead
Pinbank / First Investment Bank
March 2011 - March 2013Kyiv, Ukraine
- UX Lead
- Frontend Lead
- Banking
- Finance
- Online Banking
- Marketing
- Internal Tools
- Design
- Frontend
Responsibilities
- Managed UI/UX and frontend team activities.
- Designed web and mobile applications for banking and financial products.
- Created corporate style materials, marketing visuals, web graphics, video-related assets, and print materials.
- Coordinated design and frontend delivery tasks and supported communication between business stakeholders, designers, and developers.
UI/UX Director / PHP & MySQL Developer
Entrepreneur
2006 - 2011
- UX Director
- Developer
- Web
- Digital Products
- Websites
- Web Applications
- PHP
- MySQL
- HTML
- CSS
Responsibilities
- Managed independent web and digital product projects.
- Worked directly with clients to understand business goals, define scope, and deliver web-based solutions.
- Designed user interfaces and developed websites and web applications.
- Combined product analysis, UX design, project management, and hands-on development.
PHP / MySQL Developer and UI Designer
WSE GmbH
2001 - 2006Berlin, Germany
- Developer
- UI Designer
- Web
- Web Applications
- Websites
- PHP
- MySQL
- UI Design
Responsibilities
- Developed web applications and websites using PHP and MySQL.
- Designed user interfaces and web layouts.
- Supported early-stage digital product development and client-facing web projects.
- Combined technical development with visual design and usability improvements.
Projects
AI-Powered Recipe Management Web Application
An AI-powered recipe management web application designed to help users generate, validate, organise, recognise, parse, adapt, and transform recipe-related content across multiple formats and sources.
Capabilities
- AI-assisted recipe generation.
- Recipe validation and improvement.
- Recognition and parsing of recipe content from different formats.
- Structured organisation of ingredients, cooking steps, timing, and metadata.
- Adaptation of recipes to different needs, styles, formats, or user preferences.
- AI-supported content transformation and enrichment.
- Integration with multiple AI platforms and services.
- AI-assisted image and media-related workflows.
Tooling
- VS Code
- Kilo Code
- Codex
- Antigravity
- OpenAI Platform
- OpenRouter
- Vercel
- GitHub
- Supabase
- Clerk
- Next.js
- Runware
- Replicate
- Upstash
Additional strengths
- Strong communication and stakeholder management skills.
- Ability to translate unclear business needs into structured product requirements.
- Strong experience in Agile delivery with Scrum and Kanban.
- Experience managing and coordinating teams of 30+ people across multiple development teams.
- Experience working with enterprise B2B products used by tens of thousands of users.
- Strong UX background, which helps improve product quality and user experience.
- Experience with interviews, negotiations, presentations, product demos, and onboarding.
- Ability to work with both business and technical teams.
- Practical experience across FinTech, InsurTech, CRM, Forex, iGaming, banking, logistics, aviation, eCommerce, SaaS, and enterprise systems.
- Practical experience using AI for product analysis, requirements generation, documentation review, backlog structuring, test case generation, automation, project monitoring, and productivity improvement.
Market and work preferences
Target roles
- Lead Business Analyst
- Product Owner
- AI Product Owner
- Hybrid Business Analyst / Product Owner
- Open to Lead Business Analyst, Product Owner, AI Product Owner, and hybrid BA/PO roles.
- Interested in outsourcing companies, product companies, startups, FinTech, AI companies, and iGaming companies.
- Open to EU remote contracts, Spain remote contracts, and Valencia-area hybrid roles.
- Comfortable working with international distributed teams and enterprise B2B customers.
- Interested in roles where product thinking, business analysis, UX background, AI usage, and delivery coordination can be combined.